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Ambient Scribe for Clinical Documentation
Challenge – Time-Consuming EHR Documentation
Clinicians across the health system spent over two hours daily updating EHRs, reducing patient-facing time and contributing to high burnout rates among more than 200 providers. Manual note-taking and post-visit documentation created inefficiencies, errors, and administrative burden, impacting care quality and staff morale.
Solution – AI-Powered Ambient Clinical Scribe
Partnering with NucleusTeq, the organization implemented an ambient clinical scribe powered by Nora (NuoData) and FHIR APIs to capture and transcribe patient-provider conversations in real time. The AI-generated notes were auto-summarized, reviewed for accuracy, and seamlessly integrated into Epic EHR. The system was designed to adapt to medical context, specialties, and physician preferences, ensuring precision and compliance with clinical standards.
Impact – From Manual Notes to Intelligent Automation
• 30% reduction in documentation time
• 25% decrease in after-hours EHR work
• 15% improvement in clinician satisfaction and well-being
• Maintained 95% note accuracy with automated quality checks
By combining conversational AI with contextual intelligence, the system enabled clinicians to focus on patients — not paperwork — marking a step forward in digital healthcare productivity and experience.
